Full-Time Head of Solutions Consulting

Apollo.io is seeking a dynamic, strategic, and execution-focused Head of Solution Consulting to lead and scale our Solution Consulting (SC) function across pre- and post-sales functions. You’ll play a critical role in helping prospects understand Apollo’s value and helping customers realize it post-sale.

You will partner cross-functionally with Sales, Marketing, Product, Customer Success, and Onboarding to ensure our SCs drive technical validation, accelerate time-to-value, and enable scalable revenue growth. This is a high-impact, cross-functional leadership role.

What You’ll Do

1. Drive SC support on AE and AM discoveries, demo tailoring, technical approaches, trials, and sales handoffs.
2. Manage SC involvement on technical CSM requests (CRM configurations, API integrations, partner integrations, Apollo Workflows, product configuration).
3. Influence and collaborate on cross-functional solution designs, implementation feasibility, and planning.
4. Serve as a trusted escalation advisor to prospects and customers.
5. Ensure tight enablement between SCs and cross-functional GTM teams.

Team Leadership & Development

1. Own and evolve the solution consulting vision across the customer lifecycle.
2. Manage and grow a team of pre- and post-sale solution consultants.
3. Collaborate with enablement to build training programs.
4. Partner with Sales and Customer leadership to forecast capacity and assign coverage.
5. Build the career path for SCs.
6. Design and manage KPI incentive programs and compensation models.

Operational Excellence

1. Drive adoption of data-driven processes, solution selling, win validation, client hand-off processes, and value delivery frameworks.
2. Standardize processes across GTM teams.
3. Improve demo solutions, inspire WOW moments, improve technical documentation, and build integration playbooks.
4. Establish a strategic relationship with Product and Engineering by aggregating and presenting solution gaps, customer friction points, and GTM team prioritizations.
5. Own SC-level metrics (deal acceleration, Trial management, sales velocity, deal impact, expansion enablement).

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