Full-Time Regional Service Partner

Videojet Technologies Mexico S. De R.L. De C.V. is hiring a remote Full-Time Regional Service Partner. The career level for this job opening is Entry Level and is accepting Latam based applicants remotely. Read complete job description before applying.

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Videojet Technologies Mexico S. De R.L. De C.V.

Job Title

Regional Service Partner

Posted

Career Level

Full-Time

Career Level

Entry Level

Locations Accepted

Latam

Job Details

Role Description

  • Serve as HR point of contact for inquiries
  • Ensure consistent application of policies and procedures
  • Manage assigned caseload in the ticketing system
  • Dedicated to innovation, inspiring teams to meet and exceed expectations
  • Resolve Tier 1 cases regardless of channel using knowledge database, FAQs, and training
  • Escalate cases to Tier 2 and 3 as needed
  • Help to create and improve knowledge and resources
  • Enter Workday transactions requested by People Leaders, HR Community, and Associates using standard work documentation and knowledge articles
  • Ability to maintain confidentiality and handle sensitive information

Qualifications

  • 1-2 years in an HR, Customer Service, or Shared Services role
  • High School Diploma or equivalent
  • Must speak Spanish and English for the LATAM region
  • Experience with MS Office

Requirements

  • Excellent Excel skills
  • HRIS systems, preferably Workday
  • Case Management or Customer Relationship Management (CRM) Tools
  • Ability to speak Portuguese

Benefits

  • Flexible working hours
  • Professional onboarding and training options
  • Career coaching and development opportunities
  • Health benefits

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Regional Service Partner at Videojet Technologies Mexico S. De R.L. De C.V. is 7th of August 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Latam ] applicants. .

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