Full-Time Reimbursement Specialist II
Guardant Health is hiring a remote Full-Time Reimbursement Specialist II. The career level for this job opening is Experienced and is accepting Palo Alto, California based applicants remotely. Read complete job description before applying.
Guardant Health
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About the Role: As a Reimbursement Specialist II, you'll ensure accurate and timely reimbursements. Collaborate with billing, finance, and client services to optimize billing, enhance efficiency, and uphold company standards.
Essential Duties and Responsibilities:
- Monitor and manage complex outstanding insurance claims for timely resolution.
- Troubleshoot Explanation of Benefits (EOBs) and identify claim denial reasons.
- Prepare and submit appeals for non-covered services, low payments, or disputed claims.
- Maintain detailed documentation of payer communications, claim statuses, and research activities.
- Collaborate with internal and external payers to resolve billing issues.
Requirements:
- 3+ years experience in healthcare reimbursement.
- Solid understanding of health plan regulations, payer policies, and claims processing.
- Basic proficiency in Excel (sorting, filtering, simple formulas).
- Proactive, organized, detail-oriented, and passionate about problem-solving.
- Strong communication skills for navigating complex scenarios and building relationships.
- Proven ability to work independently, prioritize tasks, and manage multiple claims.
- Experience working with diverse payers (state agencies, IRO/IRB reviews, external reviews).
- Familiarity with laboratory billing systems, Xifin, EDI enrollment, payer portals, and regional/national payers (preferred).
Work Model: Hybrid model with defined in-person/onsite days and work-from-home days.
Salary: $24.15 - $33.22/hour (full-time).
Additional Info:
- Employee may be required to lift light items and use office equipment.
- Work primarily in an office environment, but may be exposed to high noise levels, fumes, and biohazard material.
- Ability to sit for extended periods.
- Company commitment to reasonable accommodations for disabilities, long-term conditions, mental health conditions, and sincerely held religious beliefs.
- Equal Opportunity Employer.