Full-Time Relationship Manager - Employer Services (Remote)
Experian is hiring a remote Full-Time Relationship Manager - Employer Services (Remote). The career level for this job opening is Experienced and is accepting United States based applicants remotely. Read complete job description before applying.
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Experian
Job Title
Relationship Manager - Employer Services (Remote)
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
United States
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Job Details
The Relationship Manager will collaborate to maintain and expand business relationships, conduct and support retention, client satisfaction and development activities within an assigned account territory for Experian's Employer Services.
- Develop relationships with client by researching and understanding business needs, responding to client requests, and being the liaison between the client and internal departments.
- Create and maintain strategic account plans for top clients within portfolio
- Support the renewal of existing business with the Client Development Executive.
- Responsible for client retention activities and ongoing satisfaction.
- Generate client advocacy that can be used in the market
- Marshal resources to ensure client satisfaction and pass along voice of client to promote innovation
- Maintain and expand relationships within client network across various buyer personas
- Gather data and insights regarding usage to demonstrate business impact and value; ensure usage at projected levels.
- Lead client briefings, quarterly business reviews and executive summaries
- Collaborate with Customer Success team for data quality best practices and address gaps/opportunities
- Inform and educate clients on new and existing projects/products
- Create and refer leads to Client Development Executive
You will report to the Sr. Director of Relationship Management
Qualifications
- Bachelor's degree or equivalent experience
- 3+ years complex relationship management related experience
- Experience in Experian Employer Services (Verifications, Unemployment, Employer Tax Services, WOTC, Onboarding, I9, Paperless Pay, W2 and ACA)
- Experience with consultative sales, customer service and project management
- Ability to travel
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Relationship Manager - Employer Services (Remote) at Experian is
1st of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
United States
] applicants. .
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