Full-Time Resort Manager Deputy - Lisboa
Le Collectionist is hiring a remote Full-Time Resort Manager Deputy - Lisboa. The career level for this job opening is Experienced and is accepting Lisbonne, Portugal based applicants remotely. Read complete job description before applying.
Le Collectionist
Job Title
Resort Manager Deputy - Lisboa
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Lisbonne, Portugal
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Job Details
The Resort Manager Deputy is responsible for the good execution of operation and the development of his destination. This includes ensuring that our service and operational standards are consistently delivered, managing the villa portfolio, overseeing client stays, and guaranteeing the highest level of guest satisfaction. The Resort Manager Deputy oversees both the portfolio quality and activation through owner account management. He also makes sure we deliver a seamless experience to guests leading and coordinating a team of Local Representatives to execute on-site operations.
Key responsibilities:
- Strategy & leadershipContribute to strategy by proposing development initiatives. Identify and escalate key issues for review by the Resort Manager and by the Regional Director.
- Villa portfolio managementManage portfolio movements. Conduct regular owner account management. Ensure 100% of properties are up to standard. Keep commercial and legal information up to date. Support sales teams with property and destination training; assist on specific guest requests. Improve portfolio performance and competitiveness via pricing management, exclusivity negotiations, availability optimisation, and content quality.
- Season set-up & preparationRecruit, onboard, and train Local Representatives, aligning with Le Collectionist standards. Conduct pre-season inspections to validate readiness of all properties. Manage operating budgets. Oversee resort stock management.
- Guest experience & in-season operationsEnsure properties are ready and personalized per guest requirements. Supervise the welcoming of guests, delegating check-in/check-out to Local Representatives while guaranteeing standards are met. Act as guardian of guest experience: resolve issues quickly, manage escalations, and oversee claims/damages with the Guest Relations team.
Requirements:
- 2 to 3 years of experience in luxury hospitality, operations management, or high-end concierge.
- Strong customer service mindset.
- Hands-on leadership and excellent organisational skills.
- Familiarity with CRM tools.
- Fluency in English; French and Portuguese are a plus.
- Preferably based in Lisboa; Paris possible if needed.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Resort Manager Deputy - Lisboa at Le Collectionist is
18th of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Lisbonne, Portugal
] applicants. .
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