Full-Time Scheduler - Sydney or Melbourne
Silverchain is hiring a remote Full-Time Scheduler - Sydney or Melbourne. The career level for this job opening is Experienced and is accepting Sydney, Melbourne based applicants remotely. Read complete job description before applying.
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Silverchain
Job Title
Scheduler - Sydney or Melbourne
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Sydney, Melbourne
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Job Details
As a Scheduler at Silverchain, you will be responsible for the rostering and scheduling for clinical services to our diverse client population, ensuring the best match between client needs and our service delivery team’s skills. You’ll act as the vital link between our clients and our in-field team, ensuring services are delivered efficiently, respectfully, and in line with expectations. If you thrive in a fast-paced coordination environment and are passionate about client care, then this role is for you.
What we’re looking for
- Demonstrated experience in rostering/scheduling/logistics methodology across multiple locations in a service delivery environment.
- A strong phone manner and ability to remain calm and professional at all times.
- Positive ‘can-do’ attitude and customer service focus.
- Ability to problem solve and respond swiftly to last-minute changes.
- Demonstrated experience with engaging with stakeholders at all levels.
- Strong communication and influencing skills.
- Ability to work under pressure and juggle multiple priorities.
- Previous experience with Skedulo or other rostering systems preferred.
The role
As a Scheduler you will:
- Optimise and manage rosters in line with Award regulations and company rostering processes, ensuring the best match between client needs and worker skills.
- Respond swiftly to last-minute changes, using problem-solving and influencing skills to minimise disruption.
- Collaborate with key internal stakeholders to ensure alignment in scheduling outcomes.
- Communicate directly with clients to confirm changes, resolve concerns, and maintain a strong customer service experience.
- Use scheduling data and capacity planning tools to reduce non-billable hours, unnecessary travel, and support long-term efficiency.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Scheduler - Sydney or Melbourne at Silverchain is
29th of November 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Sydney, Melbourne
] applicants. .
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