Full-Time Senior Analyst, People Operations

At Evolve, we’re on a mission to make vacation rental easy for everyone. Our high-performing, customer-obsessed team runs on curiosity, communication, and accountability—working together to create exceptional experiences for our owners and guests.

The Senior Analyst, People Operations implements and manages scalable methodologies and systems to optimize HR operations and streamline core processes like onboarding, hiring, offboarding, timekeeping, and others that make up the employment life cycle.

You will be the subject matter expert for people systems across the People and Culture team, to include ATS, LMS, HRIS, survey tools, etc., as well as be responsible for day-to-day employee data management and analysis processes to ensure that data is secure and maintained consistent with company policies and privacy regulations and with data integrity and reliability.

You will also prepare and deliver required reporting and filings, as requested.

On a Given Day, Your Work Might Include

• Serves as lead administrator and subject matter expert for HR systems (HRIS, LMS, ATS, Performance Management, Surveys, etc.)
• Ensures data integrity, functionality is optimized, and systems are integrated for efficiency and an overall positive user experience.
• Researches, recommends and implements scalable methodologies and systems to optimize and streamline HR systems and core processes like onboarding, hiring, offboarding, benefits administration, leave and accommodation management, learning and talent development, and others that make up the employment life cycle.
• Runs reports, analyzes data, makes required compliance filings and provides information to leaders in a user friendly format.
• Provides excellent customer service to internal stakeholders by monitoring, triaging, and responding to employee inquiries, as well as interfacing with external stakeholders in a method-appropriate and timely manner.
• Manages the systems to facilitate employee engagement surveys, pulse surveys, exit interviews, new hire surveys and other survey indexes.
• Provides coaching and guidance to employees and managers regarding policies, processes and performance management.
• Escalates issues and topics that exceed scope or require evaluation of an exception.
• Contributes to achieving People Operations strategic objectives by assisting with initiative development, proposal, project plans, project management and execution.
• Maintains strict confidentiality and professionalism when dealing with sensitive or private information.
• Strives for operational excellence and execution of People Operations activities while identifying opportunities for efficiency and automation wherever possible to scale delivery.
• Ensures personnel and other HR records for all employees are complete and in compliance.
• Audits as necessary or requested.
• Creates and updates department processes to ensure accuracy and completion.
• Maintains and expands knowledge and understanding of existing and proposed federal and state laws/regulations affecting human resource management.
• Models and reinforces actions and behaviors consistent with the Company’s values, mission, and culture.
• Collaborates on departmental and cross-functional projects or initiatives as needed or required.
• Performs other related duties as necessary or assigned.

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