Contractor Senior HR Associate

About the Role: As a Senior HR Associate within the APAC Shared Service Centre, you will support the end-to-end timekeeping process for customers and their professionals across the Philippines, aiding in queries, report preparation, and data accuracy across APAC. This is a 1-year contract position.

Responsibilities:

• Process and validate Philippines timesheet submissions (manual & automated).
• Compile timekeeping entitlements for payroll.
• Process manual timekeeping for offboarding professionals and system issues.
• Handle Philippines timekeeping-related queries and requests.
• Identify opportunities for improvement and review work processes.
• Partner with the project team on system or automation enhancements.
• Handle mass communication to professionals and customers (e.g., reminders, announcements).
• Address queries regarding Philippines Leave & Absence, including unpaid leaves.
• Process monthly reconciliation for APAC insurance plans.
• Support the team on other initiatives as needed.

Qualifications:

• Minimum 3 years of relevant experience handling the Philippines Timekeeping Process.
• Strong knowledge of local Philippines timekeeping practices and laws.
• Proficient in Microsoft Excel.
• Strong reporting, data analysis, communication, interpersonal, and customer service skills.
• Strong organizational and time-management skills.
• Detail-oriented with the ability to handle high volumes of work.

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