Full-Time Senior L&D Enablement Program Manager

• L&D Systems & Infrastructure: Design, implement, and maintain the core enablement infrastructure that supports OpenAI's learning programs, including our learning management system (Sana).
• Toolkits & Playbooks: Develop templates, resources, and operational processes that enable consistent delivery and measurement of learning programs across teams.
• Program Enablement: Partner with other L&D team members to build scalable systems for onboarding, manager development, and team interventionsâ ensuring they run efficiently and can be replicated across orgs.
• Data & Insights: Build reporting and feedback loops to measure program reach, engagement, and impact; use data to drive improvements and inform strategy.
• Stakeholder Enablement: Empower People partners, facilitators, and business leaders with the right tools and training to deliver learning experiences confidently and consistently.
• Operational Excellence: Manage the day-to-day hygiene and optimization of learning operationsâ permissions, dashboards, content governance, and internal support triage.
• Cross-functional Collaboration: Work with People Ops, HRBPs, and business leaders to understand needs, streamline learning requests, and improve employee access to development opportunities.

• 7+ years of experience in learning operations, enablement, or program management in fast-paced environments.
• Proven ability to design scalable learning systems and processes across global organizations.
• Strong project management and stakeholder communication skills.
• Experience managing LMS platforms (ideally Sana or similar) and building automated or data-informed workflows.
• Analytical mindset with the ability to translate metrics into actionable insights.
• A collaborative spirit and a passion for building a learning culture that supports growth and inclusion.

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