Full-Time Senior Manager, Americas Benefits

Sr. Benefits Manager for the Americas. You will lead our 401(k) and financial-wellbeing strategy while also managing the coordinated design and delivery of benefits across the Americas (Canada, US, Mexico, Costa Rica, and Brazil). You’ll be a key facilitator in program design, vendor partnerships, compliance, and ongoing optimization.

• Program Ownership: be the primary the program manager of our US 401(k) plan and our benefit plans and programs in Canada, Mexico, Costa Rica, and Brazil
• Vendor Management: partner with our recordkeeper, investment consultant, and Investment Committee to ensure best-in-class service, competitive fees, and compliance with ERISA, DOL, and IRS regulations
• Innovation and Continuous Improvement: identify areas for service delivery optimization and personalization of benefit experiences, including AI and NowOnNow solutions
• Financial Wellbeing Strategy: develop and manage a holistic financial wellbeing program tailored to diverse employee segments
• Data and Reporting: analyze participation, deferral rates, fund lineup performance, and plan costs; produce executive dashboards and actionable recommendations
• Subject Matter Expertise: serve as primary POC on Americas benefits programs for internal stakeholders, guiding policy decisions and executive briefings on benefit trends and competitive positioning
• Oversee budget planning and management: for portfolio of programs, ensuring financial alignment with strategic priorities
• Leadership and Influence: lead without direct reports, driving alignment and accountability across matrixed teams

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 8+ years' experience managing 401(k) plans for organizations with 10,000+ participants and/or $1B+ in plan assets
• Deep expertise with ERISA, DOL, IRS regulations, and fiduciary best practices
• Experience with international benefits management: selecting and negotiating with vendors, including consulting firms, and outsourced third party administrators
• Strong analytical and reporting skills, with a focus on outcomes and impact
• Proven ability to influence and collaborate across diverse teams, including senior leaders
• Proactive, self-directed approach to managing deliverables and driving results
• Excellent communication skills, with the ability to synthesize complex information and engage stakeholders effectively

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