Full-Time Senior Manager, Payroll Services

Who we areHumi is the Canadian employment platform. We help Canadian businesses be better employers. Founded in 2016, our all-in-one employment system allows Canadian businesses to manage employee information, onboarding, performance, time off, employee benefits and payroll. Employment Hero has a $2 billion valuation and a presence in 6 countries globally, servicing over 300,000 businesses and more than 2 million employees.

Our DNAAt Humi, we’re proud of our unique DNA.

• Mission First
• Remote First
• AI First
• Apolitical
• Live by Our Values
• Expect High Performance

As our Senior Manager, Payroll Services you will lead our Canadian Payroll Services team. In this role, you’ll be responsible for aligning local service delivery with global initiatives, driving operational excellence, and ensuring a consistently high-quality client experience at scale.

Key focus areas:

1. Translate global initiatives into actionable, localized execution plans for the Canadian market.
2. Oversee day-to-day operations of the Managed Payroll team and service in Canada, ensuring accuracy, timeliness, and compliance.
3. Drive scalable processes and best practices to support growth while maintaining service quality.
4. Identify ways to improve team capacity
5. Develop and track KPIs to monitor performance and identify areas for improvement.
6. Lead, coach, and grow a high-performing team of payroll specialists and managers.
7. Process payroll for a small portfolio of our managed clients ensuring timely communication, accurate payroll and benefit adjustments, ROE submissions and detailed reporting.
8. Support resource planning, hiring, and capacity forecasting in line with business growth.
9. Act as an escalation point for complex or high-impact client issues.
10. Ensure adherence to Canadian payroll legislation and CRA requirements.
11. Collaborate with global and local risk, compliance, and legal teams to mitigate risks and adapt to regulatory changes.

Who you areTo thrive at Humi, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. You’ll bring:

• 5+ years of payroll experience
• 4+ years leadership experience
• Tech savvy and ability to pick up new platforms and software quickly
• Strong communication skills with a customer service mindset and team mindset
• Self-starter with a resourceful attitude
• Analytical and strategic thinker who looks for opportunities
• Completed post secondary degree in Accounting, Finance, Payroll or other relevant areas
• Strong knowledge of Canadian payroll legislation and best practices (PCP or CPA designation is a plus)
• Experience working in a fast-pace startup is an asset

What is the last date for applying to the job?

Which countries are accepted for this remote job?