Full-Time Senior Medical Information Specialist

(Requires to cover east/central time zone (8 am EST – 5 pm ET / 5 am – 2 pm PST)

The Senior Medical Information Specialist is an individual contributor role responsible for providing expert, accurate, and timely scientific and medical information to internal and external stakeholders. This position involves responding to product-related inquiries, managing medical information resources, supporting regulatory and compliance initiatives, and contributing to the development of educational materials. The ideal candidate will have a strong foundation in clinical/medical science and a thorough understanding of pharmaceutical products, therapeutic areas, and industry regulations.

Key Responsibilities

• Provide high-quality, scientifically accurate, and evidence-based responses to medical inquiries from healthcare professionals, patients, and other stakeholders.
• Manage and respond to incoming inquiries regarding drug products, clinical data, and therapeutic areas.
• Address both routine and complex medical information requests via phone, email, or other channels, ensuring timely resolution and documentation.
• Interpret and communicate clinical study results, product labeling, and treatment guidelines to stakeholders.
• Ensure that all inquiries and responses are documented and tracked in the company’s medical information systems.
• Maintain and update standard response documents (SRDs), FAQs, and other resources to ensure accuracy and consistency.
• Contribute to the creation and review of medical information materials such as educational brochures, presentations, and FAQs.
• Collaborate with Medical Affairs, Regulatory Affairs, Clinical Development, Pharmacovigilance, and Marketing teams to provide accurate medical content and support for product-related queries.
• Work closely with clinical development teams to review and interpret clinical trial data and ensure alignment with medical strategy.
• Provide scientific and medical support for key therapeutic area initiatives and product launches.
• Continuously update personal knowledge of industry trends, new clinical data, regulatory requirements, and therapeutic area developments.
• Monitor and analyze competitor products, therapies, and research to support medical information needs.
• Develop and maintain a comprehensive understanding of company products, disease states, and treatment options.
• Ensure all medical information responses are compliant with regulatory standards and company policies.
• Stay informed of evolving regulatory guidelines related to medical communications and product information.
• Collaborate with regulatory affairs and legal departments to ensure all communications are aligned with labeling, claims, and promotional materials.
• Provide training and support to other departments (e.g., sales, marketing) on medical information and product-related topics.
• Contribute to internal and external educational programs related to product knowledge, medical communications, and scientific integrity.

• Typically requires a university degree and typically 5 years of related experience; 3 years and a Master’s degree; or a PhD required.
• Experience in medical information, clinical research, or a related field within the pharmaceutical, biotechnology, or healthcare industry.
• Strong knowledge of pharmacology, therapeutic areas, and clinical data interpretation.
• Previous experience interacting with healthcare professionals and regulatory bodies preferred.
• Familiarity with medical information management systems and databases.
• Strong verbal and written communication skills with the ability to convey complex scientific concepts clearly.
• Critical thinking and problem-solving abilities to address complex inquiries.
• Attention to detail and ability to work independently with minimal supervision.
• Ability to manage multiple priorities and respond to inquiries in a timely manner.
• Knowledge of industry regulations, including FDA, EMA, and ICH guidelines.
• Proficient in Microsoft Office Suite and other data management tools (e.g., medical information systems).
• High level of professionalism, integrity, and confidentiality.
• Strong interpersonal skills with the ability to collaborate effectively across departments.
• Customer-focused with a passion for helping stakeholders and ensuring accurate, evidence-based information.
• Occasional travel for training, conferences, and team meetings may be required.

Hybrid Work Model: At Guardant Health, we have defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.

The US base salary range for this full-time position is $107,100 to $144,500. The range does not include benefits, and if applicable, bonus, commission, or equity. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations for the posted role with the exception of any locations specifically referenced below (if any).

Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above.

Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to Peopleteam@guardanthealth.com

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

All your information will be kept confidential according to EEO guidelines. To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants.

Please visit our career page at: http://www.guardanthealth.com/jobs/

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