Full-Time Senior Program Manager

Senior Program Manager, Clinical Performance and Innovation

At Twin Health, we empower people to reverse, prevent and improve chronic metabolic diseases. We invented The Whole Body Digital Twin™, a dynamic representation of each individual’s unique metabolism, built from thousands of data points collected daily via non-invasive sensors and self-reported preferences. The Whole Body Digital Twin delivers a new standard of care, empowering physicians and patients to make personalized data-driven decisions.

Our team is passionate, talented, and driven by our purpose to improve the health and happiness of our members.

This role supports strategic initiatives to advance Twin's mission of reversing and preventing chronic metabolic disease. Working closely with Clinical Operations, Senior Leadership, and technology leaders, the Senior Program Manager ensures successful execution of strategic initiatives that advance cross-functional operational excellence.

Responsibilities:

1. Own end-to-end program management of strategic initiatives (process improvement projects, new service design, AI product solutions) from early stage discovery, prototyping, implementation, and scaling.
2. Support the program management of product development.
3. Own project management of large initiatives, including communication of regular updates to key stakeholders and leadership.
4. Drive improvements and performance efficiencies in clinical and operational workflows.
5. Further deepen our culture of continuous improvement and structured problem solving.
6. Occasional travel as needed.
7. Additional duties as assigned.

Qualifications:

• 8+ years of experience within the healthcare industry, with at least 3 years in virtual care / telehealth delivery.
• 5+ years of experience in a role focused on process improvement, strategic operations, service design, or innovation within healthcare.
• Demonstrated track record of partnering with clinical and operational leaders.
• Demonstrated understanding of and experience with the product development process.
• Demonstrated project management of initiatives requiring managing complexity and ambiguity.
• Comfort with clinical vocabulary and ability to dive into clinical care details.
• Analytical mindset and structured problem-solving capabilities.
• Ability to do "first pass" data analysis.
• Ability to navigate a fast-paced, dynamic environment and comfort with ambiguity.
• Strong interpersonal skills, executive presence and ability to collaborate.
• Passion for Twin's purpose to transform lives.
• Proficiency with Google Suite applications.

Compensation and Benefits

• Compensation range: $130,000-$140,000 annually.

Company Culture

Competitive compensation

Remote friendly

Equity participation

Unlimited vacation

Paid parental leave

Comprehensive benefits and perks

High level of flexibility

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