Full-Time Senior Resource Manager

• Capacity Planning & Forecasting: Own the resourcing model, aligned to pipeline and bookings; partnering with Services Sales and PMO to optimize resource allocation and utilization.
• Stakeholder Interlock: Collaborate with Technical Services Leaders, Project Managers and other stakeholders to ensure alignment on resource management strategies and facilitate effective communication.
• Resource Optimization: Develop and implement solutions focused on planning, forecasting resources needs and monitoring resources utilization.
• Vendor Management: Manage the JAPAC Technical Services Vendors by putting in place governance structures to track vendor performance.
• RMO Governance: Provide stakeholders with analytics and business insights that support leaders in making quick business decisions.
• Skills Inventory Management: Ensure skills are maintained and updated in the PSA tool on a consistent quarterly basis.
• Process Improvements: Assess and provide recommendations for improvement to resource management processes, methodologies, and tools.

• PS Resource Management experience in a High Tech Software company
• Strong understanding of resource management principles and best practices
• Excellent communication, interpersonal, and conflict resolution skills
• Proficiency in resource management software and tools
• Analytical & problem-solving skills, with the ability to make data-driven decisions
• Ability to manage multiple projects and priorities simultaneously
• Strategic thinking and business acumen
• RMCP Certification a Plus

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