Full-Time Senior Sales Program Manager

• Lead day-to-day management and optimization of Brightspeed’s sales and referral programs.
• Collaborate with Marketing, Sales, and Channel Operations to launch and promote referral campaigns.
• Develop and maintain program documentation, process guides, and communication materials.
• Monitor program performance, providing reporting and insights on participation, conversions, and ROI.
• Partner with Analytics and Finance teams to validate data accuracy and track budget utilization.
• Coordinate with IT and vendor teams to maintain referral systems and troubleshoot issues.
• Ensure programs comply with legal, privacy, and financial controls.
• Support additional consumer sales initiatives and incentive programs.

• Bachelor’s degree in Business, Marketing, Communications, or related field.
• 3+ years of experience in program or project management, sales operations, or marketing operations.
• Experience coordinating cross-functional initiatives and managing program performance metrics
• Analytical thinker able to interpret data and translate insights into actionable improvements
• Proficient in Microsoft Excel, PowerPoint, and CRM/marketing systems
• Excellent written and verbal communication skills.
• Strong collaboration and stakeholder engagement skills
• Ability to manage multiple projects in a fast-paced environment.

• Experience managing referral, loyalty, or incentive programs.
• Familiarity with Brightspeed products, sales channels, and customer acquisition processes
• Project management certification (PMP, CAPM, or equivalent)

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