Full-Time Senior Social Media Advisor

Posting Closes: Open Until Filled

Employment Status: Full-time; permanent

Servus Credit Union is Alberta's largest member-owned credit union, known for building strong, resilient communities by helping our members feel good about their money. One of Canada's Best Managed Companies for 20 consecutive years and ranked as one of the top banks in Canada on Forbes World’s Best Banks list for two years in a row, we are a team of smart, gutsy, and driven individuals. We are looking for a Senior Social Media Advisor to join our Communications team!

Reporting to the Leader of Reputation and Member Engagement, your primary goal is to develop and guide the execution of Servus' social media strategy. This position is also responsible for overseeing all aspects of social media content planning and creation, production coordination, content posting, and community management.

The incumbent will be adept at telling the Servus story by planning, writing, and coordinating social media content that enhances Servus' external presence and reputation.

Responsibilities Include:

• Formulate and execute a comprehensive social media strategy that engages members and is aligned with organizational goals, storytelling program, and brand.
• Provide social media expertise and counsel across the Division and organization to ensure that organizational needs are served in alignment with the social media strategy and brand.
• Lead the implementation of social media content that enhances Servus' reputation and drives brand awareness, engagement, and growth.
• Oversee and provide direction to our external vendor that supplies social media support services.
• Provide direction and support to the Communications Advisor who executes social media content creation, posting, and community management.
• Manage a social media content calendar to ensure consistent and timely posting across all social media platforms.
• Ensure all content is on-brand, consistent in style, quality, and tone of voice, reflecting the Servus brand to enhance the credit union's reputation.
• Collaborate with Marketing, Communications, and other divisions to align content with broader campaigns and initiatives.

Requirements:

Skills and Experience:

• Expert knowledge of current social media trends, technologies, and platforms.
• Strong leadership, strategic thinking, and planning abilities.
• Excellent writing, editing, and content creation skills.
• Proficient in social media management tools and analytics.
• Ability to work collaboratively with cross-functional teams.
• Strong interpersonal and communication skills.

Education:

• Degree or diploma in communications, public relations, or a related field.
• IABC certification or accreditation and/or CPRS accreditation preferred.
• 8+ years of communications experience, including at least 5 years of social media experience.

Benefits:

• Training & Development Opportunities
• Career Advancement Potential
• Flexible work options
• Competitive Compensation including performance-based incentive pay
• Meaningful work towards individual and corporate goals
• Opportunities to get involved and give back through an employee volunteer program

What is the last date for applying to the job?

Which countries are accepted for this remote job?