Full-Time Sr. Client Director - Healthcare (Strategic Payer)

• Own and manage executive-level relationships, acting as the primary liaison between the client and all business units.
• Lead the development and execution of long-term, multi-year transformation agendas aligned with client priorities.
• Apply industry knowledge to identify and address customer challenges, guiding strategic account planning.
• Drive top-line growth through compelling, value-based storytelling focused on multi-year Customer Account Contract Value (CACV) expansion.
• Develop and oversee account strategy and growth roadmaps for large, complex enterprise clients.
• Lead and coordinate a cross-functional team comprising Account Executives (AE), SolutionConsultants (SC), Product, and Customer Experience Groups (CEG).
• Link customer outcomes directly to business and financial impact to demonstrate value realization.
• Leverage a consulting mindset to advise clients on transformational opportunities and measurable business results.

• 10+ years’ experience managing a team of field-based sales or solution sales representatives in a matrixed sales environment in the enterprise software space to enterprise customers
• Proven experience managing executive-level client relationships in complex enterprise environments.
• Strong background in consulting or strategic advisory roles.
• Deep Industry-specific experience in Healthcare Payers and Providers
• Ability to translate customer challenges into actionable strategies.
• Excellent leadership and cross-functional team coordination skills.
• A strong track record of driving significant business growth through value-based engagement.

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