Full-Time Sr. Mgr, Solution Consulting - Energy & Utilities

Solution Consulting (pre-sales) is a vital part of the sales ecosystem at ServiceNow. The role focuses on delivering exceptional customer experiences, focusing on performance and improvement.

Lead pre-sales capability and strategy for Energy & Utilities team.

Key Responsibilities:

1. Ensure Solution Consultants demonstrate solution relevance to customers, fully understand customer needs, deliver high-quality presentations, execute successful proofs-of-concept (when needed), document business value, and secure customer commitment to the ServiceNow solution.
2. Develop team members according to business demands and individual goals.
3. Maintain a strong recruiting pipeline of Solution Consultant candidates.
4. Prioritize regional Solution Consulting efforts in collaboration with regional sales managers.
5. Assign and evaluate resources against sales goals.
6. Support demand generation efforts by collaborating with marketing.
7. Develop and deploy team training curriculums to adapt to sales organization needs.
8. Evaluate team members regularly using observation, peer feedback, and sales feedback.
9. Ensure effective resource alignment and skill set utilization within the region.
10. Manage day-to-day activities, including scheduling, expense reviews, and reporting.

Required Experience/Skills:

• Experience integrating AI into work processes.
• Strong pre-sales experience as an individual contributor and leader.
• Experience with the Energy & Utilities industry, selling to senior management.
• Thought leadership in software storytelling techniques.
• Strong coaching and development skills for early-career and senior contributors.
• Ability to lead people, process, and systems development.
• Understanding of ServiceNow sales, engagement process, and business value.
• Demonstrated success in a presales role.
• Experience managing presales teams (1st line management).
• Knowledge of Value-Based Selling or Solution Selling.
• Understanding of the SaaS market, PaaS solutions, and Service Management practices.
• Experience working in a fast-growing IT environment.

Compensation: Base pay from $149,250 to $246,300, plus equity, variable compensation, and benefits. Compensation varies based on location.

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