Full-Time Supervisor - Screening - Patient Navigation
Guardant Health is hiring a remote Full-Time Supervisor - Screening - Patient Navigation. The career level for this job opening is Manager and is accepting N/A based applicants remotely. Read complete job description before applying.
Guardant Health
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Job Details
We are seeking a Supervisor of Screening Patient Navigation to lead a growing team supporting patients undergoing preventative cancer screening, specifically for our Guardant Shield test. This is a new leadership role built to support the expanding needs of our screening program and ensure patients are educated, guided, and followed through the entire testing process. This role requires a proactive leader passionate about public health, preventive care, and improving access to early detection testing.
Responsibilities
- Supervise a team of Patient Navigation Specialists supporting Guardant Shield screening test patients.
- Guide the team in managing high-volume patient workflows and improving sample return rates and test completion.
- Monitor performance, provide coaching, and encourage professional growth.
- Oversee escalated cases related to eligibility, test instructions, provider coordination, and compliance.
- Collaborate with Marketing, Sales, and Product teams to support patient awareness and engagement strategies.
- Track KPIs such as patient follow-through, engagement, and return rates to identify improvement opportunities.
- Develop SOPs and scripts specific to screening workflows.
- Drive continuous process improvements for the screening program with a patient-first mindset.
Qualifications
- Bachelor’s degree in Public Health, Health Education, Healthcare Administration, or related field preferred.
- 5+ years of experience in patient navigation, public health, preventive medicine, or diagnostics, with leadership experience strongly preferred.
- Passion for early cancer detection and preventive healthcare.
- CRM experience (Salesforce preferred) and strong Excel/data analysis skills.
- Clear, empathetic communication and people management skills.
- Adaptability in a startup-like, rapidly growing environment.
- Bilingual English/Spanish or other language fluency is a plus.
Work Model
Hybrid Work Model. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays.
Salary
The US base salary range for this full-time position is $78,200 to $107,530. The range does not include benefits.