Full-Time Technical Product Manager
SafelyYou is hiring a remote Full-Time Technical Product Manager. The career level for this job opening is Experienced and is accepting USA, Canada based applicants remotely. Read complete job description before applying.
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CANDIDATES MUST BE LOCATED IN THE UNITED STATES OR CANADA
About SafelyYou SafelyYou’s passionate mission is to empower safer, more person-centered care across senior living through world-leading AI, industry-changing hardware, and remote expert clinicians, significantly improving outcomes for residents while increasing peace of mind for families and reducing costs for communities.
Your Role at SafelyYou As a Technical Product Manager at SafelyYou, you will play a crucial role in driving the success of our product portfolio. You will be responsible for collaborating with cross-functional teams and overseeing the entire product lifecycle, from gathering requirements to product delivery and adoption. The focus will be on technical-leaning projects - Hardware/IoT, Fleet Management, Networking/Monitoring, Internal systems.
Key Responsibilities:
- Support the Product team and stakeholders in defining the product vision, goals, and roadmap aligned with business objectives
- Analyze customer/internal needs, market trends, and the competitive landscape to inform product strategy
- Prioritize features and enhancements using data-driven insights and business impact
- Conduct research to identify internal and external customer and market requirements
- Translate needs into detailed product requirements, user stories, and acceptance criteria
- Collaborate with cross-functional teams to align requirements with technical and operational feasibility
- Act as the voice of the customer, converting feedback into actionable user stories and product features
- Own and maintain the product backlog, prioritizing based on business value and customer impact
- Partner with Scrum Masters and Technical Leads to plan and execute successful sprints
- Assume the Product Owner role for the Fleet and hardware teams ensuring specifications are “ready” and milestones are met
- Monitor progress, identify risks early, and work to resolve blockers
- Continuously gather feedback to iterate on product features and improve quality and satisfaction
- Build strong relationships with key stakeholders across engineering, marketing, and operations
- Communicate product updates, milestones, and progress clearly to ensure alignment and transparency
- Collaborate with customer success to gather insights and identify improvement opportunities
- Contribute to the development and execution of go-to-market plans in coordination with marketing and sales
- Support onboarding, training, and adoption efforts in collaboration with customer success
- Track product usage and engagement metrics, and lead initiatives to improve adoption and overall product value
The Ideal Candidate:
- Required technical background and ability to understand complex technical concepts, especially in: hardware/IoT, fleet management, networking systems/monitoring
- Proven experience (3-5 years) as a Technical Product Manager or in a similar role, engaging with both large and small engineering teams
- Proven ability to manage and optimize distributed systems and ensure seamless communication between physical devices, IoT sensors, and cloud infrastructure
- Hands-on experience with integrating IoT-enabled hardware, managing cloud infrastructure, and overseeing distributed monitoring systems for fleet operations
- Demonstrated ability to drive operational efficiency, reduce downtime, and optimize fleet performance through effective product development and continuous iteration of hardware and monitoring systems
- Expertise in managing product backlogs and prioritizing tasks related to hardware systems and infrastructure, ensuring timely delivery of critical features that improve fleet performance
- Bachelor's degree in an engineering or technical field or equivalent practical experience
- A masters degree is a plus
- Experience with agile methodologies and project management tools
- Excellent analytical and problem-solving skills with a data-driven mindset
- Exceptional communication and presentation skills to effectively interact with stakeholders
- Ability to manage multiple priorities and deliver high-quality results within tight deadlines
- Experience in the senior living, healthcare or technology industry is a plus
Possible employment type: full_time
Possible allowed location: USA, Canada
Possible salary: competitive salary & benefits