Full-Time Trading Partner Relationship Manager

Within Experian Health, the Trading Partner Relationship Manager will manage the daily operations for a portfolio of large strategic partnerships, developing deep subject matter expertise for each relationship. You will report to the Manager, Trading Partner Relationship Management and create strategic plans to grow important relationships, ensure partners achieve commitments, and track their performance. The Trading Partner Manager will work collaboratively and expeditiously, along with sales, product, finance, leadership, and other teams, to deliver an exceptional partner experience.

Responsibilities Include:

• Guide and facilitate, in collaboration with Experian Health (EH) legal team, contracting with payers, trading partners, and third parties to ensure EH has appropriate legal standing/protection to transact data on behalf of our customers and business interests
• Be the external liaison on behalf of EH with Payer connectivity/EDI business leaders and technical teams to ensure EH is aligned on availability, connectivity options, and issue resolution (for traditional EDI and new methods/transaction types)
• Internal escalation path for payer related issues
• Facilitate efficient and quick connectivity issue resolution through direct engagement with Experian Health, Payer, Provider, and/or trading partner resources (including payer enrollment escalations)

Required Experience:

• 5+ years' Healthcare Revenue Cycle Client Relationship experience
• 3+ years' Healthcare EDI experience
• Provider and/or Payer based background
• 3+ years' expertise with Salesforce or a similar CRM
• Experience with HL7 and X12 message/file formats and transactions

Associated with: WEDI, X12, HL7, CAQH CORE industry groups

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