Full-Time Account Manager

Descript is looking for a passionate and driven Account Manager. As our first dedicated Account Manager, you will help build the foundation for our future larger team. You will play a key role in supporting and advising our top customers while sharing key learnings to our leadership teams.

You are a proactive go-getter who is passionate about the use of video solutions within businesses, and you have the ability to manage a large portfolio of accounts while growing business strategically.

 What You'll Do

• Actively work to maintain strong relationships with Descript's existing Enterprise customers and expanding their usage
• Identify and create expansion opportunities to increase Descript adoption to other teams, departments, business units.
• Drive executive level relationships with our Enterprise customers
• Held to quota and responsible for delivering Enterprise revenue expansion and renewal targets while mitigating churn and contraction through the renewal process

What You Bring

• Strong ability to identify and understand a customer's pain points and business goals and develop solutions.
• Tenacious and curious attitude with your approach to expansion strategy within complex Enterprise size organizations.
• You're able to help figure out and build the playbook rather than relying on executing an existing, well-defined playbook. You're able to deal with ambiguity in a scrappy manner.
• Ability to create executive level relationships in marquee customer base
• Familiarity with and enthusiasm for creator-oriented tools in video, audio, and AI