Full-Time Account Manager
Zeitview is hiring a remote Full-Time Account Manager. The career level for this job opening is Manager and is accepting Canada based applicants remotely. Read complete job description before applying.
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Zeitview
Job Title
Account Manager
Posted
Career Level
Full-Time
Career Level
Manager
Locations Accepted
Canada
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Job Details
About Us:
Zeitview is the leading intelligent aerial imaging company for high-value infrastructure.
About the Role:
As an Account Manager you will be the main point of contact for your assigned clients. You will be responsible for ensuring your clients renew, expand, and increase their contracts with Zeitview, as well as client communications, platform onboarding, and problem solving.
Responsibilities:
- Account Management
- Primary point of contact for assigned accounts, managing all inbound client inquiries.
- Manage and close ad hoc and renewal opportunities for assigned accounts.
- Engaging in contraction negotiations, including pricing, commitments, and fees
- Identifying opportunities to leverage sales team and looping them in as needed (e.g. for expansion opportunities)
- Identify opportunities for account growth, upselling, and cross-selling to hand off to the sales team.
- Customer Success
- Understand clients' business needs and objectives to effectively serve their needs.
- Collaborate with cross-functional teams to ensure a seamless customer experience.
- Executing key account activities such as: Customer check ins, Product calls, QBRs
- Facilitate non-conformities and ensure corrective actions are taken by appropriate parties
- Communicating customer needs and feedback to other internal teams through the customer listening program
- Product and Services Deployment
- Own client onboarding and setup
- Clearly communicate product updates, enhancements, and new offerings to clients.
- Facilitate ongoing customer training when needed
- Additional Support
- Providing ad hoc support for sales operations related activities as they come up, including but not limited to reporting, product launches, and sales process improvements.
Qualifications:
- Able to build and maintain positive relationships with clients.
- Able to manage sales opportunities with occasional support
- Strong communication skills, written and verbal.
- Able to problem-solve with support.
- Able to manage time well and prioritize tasks with support.
- Organized and detail oriented.
- Works well in cross functional teams.
- Comfortable with Google Sheets and Excel, as well as good data management practices.
- Familiarity with CRM software and sales tracking tools is a bonus.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Account Manager at Zeitview is
15th of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Canada
] applicants. .
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