Full-Time Account Manager - GolfNow

Account Manager - GolfNow

Key Responsibilities

The Account Manager will play a crucial role in driving revenue growth and maintaining client satisfaction across a portfolio of golf course partners.

• Develop a well-rounded understanding of Account Management philosophy, market, and customer needs.
• Conduct regular check-ins and meetings with clients to review performance, gather feedback, and identify growth opportunities.
• Develop advanced product and industry knowledge to provide consultative advice, maximizing product/service use.
• Leverage technical tools, platforms, and quantitative data to inform proposals.
• Devote time to high-value accounts (on-site visits when appropriate).
• Act as a positive ambassador for business products and services.
• Maintain an accurate daily record of all activity using Salesforce.
• Retaining clients and their long-term business through contract renewals.
• Monitor account performance, upselling, and cross-selling.
• Ensure clients are represented positively on platforms.
• Meet and exceed individual and department metrics.
• Communicate and collaborate with colleagues.

Essential Skills

• 3+ years’ experience in Sales or Account Management with customer account retention and growth responsibility.
• Demonstrable business acumen, decision making, negotiation skills, and complex client relationship management.
• Data analysis, presentation, and proposal creation to support client recommendations.
• Proficiency in sales management technologies like Salesforce.
• Results-oriented mindset with a proven record of achieving targets.
• Willingness to travel.

Desirable Skills

• Degree level education (Business/Marketing/IT)
• Familiarity with the Australian golf market.

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