Full-Time Account Manager (Payments)

Cin7 is a fast-growing global software company helping product sellers connect and simplify operations, track inventory, and sell across channels. We're looking for a dynamic Account Manager (Payments) to manage and grow a portfolio of high-value clients, focusing on increasing Gross Payment Volume (GPV).

Responsibilities:

1. Manage and grow existing high-value client portfolio focused on upsell, cross-sell, and increasing payment processing volume.
2. Conduct regular business reviews and strategic planning sessions with key clients to optimize Cin7 product usage (particularly payments).
3. Collaborate with other departments (Product, Engineering, Onboarding, Support) for seamless customer experience.
4. Provide feedback to the product team on improving product features based on customer needs.
5. Develop and implement best practices and mentor team members.

Qualifications:

• Proven success in account management, customer success, or sales in a B2B software environment.
• Track record of exceeding revenue and retention targets.
• Excellent communication, presentation, and negotiation skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Client-focused consultative mindset.

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