Full-Time Advisory Solution Consultant - Retail & Hospitality

As a Solution Consultant within our Core Enterprise Solution Consulting team, you will join our industry's best and brightest talent. This is a tight-knit team of innovative leaders. You will have a major impact on becoming the defining enterprise software company of the 21st century by driving the hyper-growth of your Retail and Hospitality business.

Responsibilities:

• Drive revenue across all Solutions with strategic accounts.
• Lead and partner across a broad deal team (Sales, Solution Specialists, Business Value Consultants, Product Management, Customer Success, Executive Team).
• Develop, position, and present industry-specific solutions and articulate customer value during sales cycles.
• Achieve business and sales goals within your business.
• Quarterback executive solution and deal strategy.

Key Mindsets and Behaviors:

• Operate as the general manager of your business.
• Embody servant leadership.
• Cultivate a growth-mindset.
• Stay business-outcome focused.
• Obsess over customer success.
• Lead with empathy.
• Operate with urgent curiosity.
• Win as a team.

Key Activities:

• Drive revenue growth as an industry, functional, and technical expert.
• Lead solution and deal strategy at account level.
• Develop and maintain executive (C-Level) and line of business (Director level) customer relationships.
• Lead discovery to define customer challenges.
• Deliver best-in-class solution demonstrations and presentations.
• Articulate how customers will adopt solutions to realize value.
• Continuously learn about product innovations.
• Act as an industry thought leader.
• Provide feedback to product development for innovation.
• Support marketing events.

Qualifications:

• 7+ years solution consulting or sales engineering experience.
• Proficiency in leading SaaS solutioning and sales in enterprise accounts.
• Sales acumen to drive best-practice sales execution.
• Experience building strong trust relationships with decision-makers.
• Experience working with product management, product marketing, partners, and professional services.
• Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

Experience with (plus):

• ServiceNow platform.
• Retail and Hospitality industry.
• Solution Consulting certifications (Demo2Win, Inspire2Win, Toastmasters).
• Advising on delivery and value realization post-sale.

Travel: As necessary.

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