Full-Time AI Steward- Governance

Role: You will be the operational backbone to support the building of responsible & trusted Generative AI and Machine Learning solutions.

Data is quickly turning into the most precious business asset for AI. Ethical & trustworthy product development becomes crucial for building trust with customers. The governance posture around data assets and the AI SDLC influence ServiceNow customers' buying decisions.

The AI Steward will oversee the entire data and development lifecycle, transforming data into a compliant, actionable, and secure asset that our AI practitioners can utilize.

You will establish data and governance frameworks for the AI SDLC, enforce governance standards and policies, assist business units in selecting appropriate data, and contribute to all areas of data operations and governance.

Collaborating with our development team responsible for implementing AI development tools, you will ensure that AI Governance policies, controls, and requirements are incorporated into lifecycle.

You will oversee the rightful use of those tools and define user stories that will help the development team implement controls.

To succeed in this role, you must possess a blend of experience in defining data & development processes, governance, along with hands-on skills in resolving data issues and ensuring compliance with contractual and regulatory requirements.

You should be able to influence and establish data governance across multiple teams and work collaboratively with cross-functional teams on all data-related matters.

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 5+ years of experience in consulting, business intelligence, analytics, or an equivalent analyst position with experience in PL/SQL and an additional object-oriented programming language (e.g., Python, Java, JavaScript)
• Effective problem-solving and analytical skills.
• Ability to manage multiple projects and report simultaneously across different stakeholders.
• Structured thinking with ability to easily break down ambiguous problems and propose impactful data modeling designs.
• Passion for analyzing large and complex data sets and converting them into the information which drive business decisions.
• Attention to detail, organization and effective verbal/written communication skills.
• Experience in big data instances: Cloudera, Azure, Snowflake, and the like.
• Proven track record in rolling out self-service analytics solutions (e.g. Tableau Server Ask Data, etc)
• Solid decision-making, negotiation, and persuasion skills, often in ambiguous situations.
• Must be able to work in a fast-paced environment and be able to adapt to changing requirements.
• Understanding of technology development projects and the full technology development lifecycle.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

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