Full-Time Associate National Account Manager, Amazon

This Associate eCommerce Account Manager for our Master Lock brand will assist in managing the strategic partnership of Master Lock and Sentry Safe® products with Amazon. This is a key sales role, responsible for collaborating with customers and cross-functionally within other various customer departments.

You will work with multiple areas within The Master Lock Company, providing feedback and insights to the e-Comm team & other cross-functional groups like Demand Planning, Product Mgmt, Finance, and Supply Chain.

The ideal candidate will have direct experience managing or supporting the Amazon eCommerce account within a consumer products, durables, or retail brand. They will bring strong analytical skills, fluency in Amazon Vendor Central, and a proactive mindset to help drive profitable growth.

Location: Remote position based in the Seattle, WA area, open to candidates with direct Amazon account management experience. Up to 5% travel anticipated.

Key Responsibilities:

1. Identify trends and action plans for growing product categories by analyzing POS, inventory, orders, and competitive landscape.
2. Support Amazon Advertising, analyze performance, suggest optimizations, and liaise with agency partners.
3. Feed product team insights on emerging products and competitors.
4. Analyze assortment productivity and sales performance for decision making.
5. Create, maintain, and analyze dashboards/reports, presenting findings.
6. Anticipate demand shifts by analyzing glance views and conversion data.
7. Identify demand patterns and recommend actions to minimize cancelled orders.
8. Evaluate conversion and search metrics to understand product fluctuations.
9. Develop pricing recommendations to maximize sales.
10. Partner with Supply Chain and Demand Planning to secure forecasts.
11. Work with Sales and Product to develop forecasts for new product launches.
12. Assist in portfolio streamlining efforts.
13. Provide support for financial forecasting, including monthly sales projections.
14. Participate in annual budgeting process.

Basic Qualifications:

• Experience working in Amazon Vendor Central
• 3+ years experience in Analytics, Finance, Marketing, or Sales
• Strong understanding of Amazon selling environment and platforms
• High proficiency in Excel/Tableau and data analysis
• Team player with strong communication and interpersonal skills
• Proven negotiation skills and problem-solving skills
• Knowledge of developing and introducing merchandising programs

Nice to Have:

• Bachelor's Degree in Business or similar

Salary Range: $67,000 - $101,000 USD

Benefits: Comprehensive benefits, 401(k), discounts, flexible time off, and more.

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