Full-Time AVP, AMS Strategic Customer Engagements (Elevate)

ServiceNow is hiring a remote Full-Time AVP, AMS Strategic Customer Engagements (Elevate). The career level for this job opening is Manager and is accepting Santa Clara, CALIFORNIA based applicants remotely. Read complete job description before applying.

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ServiceNow

Job Title

AVP, AMS Strategic Customer Engagements (Elevate)

Posted

Career Level

Full-Time

Career Level

Manager

Locations Accepted

Santa Clara, CALIFORNIA

Salary

YEAR $226100 - $373100

Job Details

The AVP, AMS Strategic Customer Engagements (Elevate) will drive long-term revenue growth through strategic, large-scale transactions. This role manages the lifecycle of high-potential deals, from early-stage identification to handoff to the execution team.
What You'll Do
  • Lead a global team focused on complex and large deal strategy.
  • Drive demand for large and complex deals by identifying, shaping, and qualifying high-potential opportunities.
  • Act as a central hub for cross-functional collaboration during the early pursuit phase.
  • Partner with the Office of the CEO and Corporate Strategy to develop transformational deals.
  • Participate in C-Suite Engagements, Executive Briefing Center presentations, and client facing activities.
  • Orchestrate pipeline resources to ensure effective monthly maturity and alignment across regions.
  • Establish clear deal qualification criteria.
  • Ensure a seamless transition to the execution team.
  • Contribute to the creation of mega deal development playbooks.
  • Lead demand generation activities.
What You'll Bring
Experience & Expertise:
  • 15+ years of experience in management consulting, GTM strategy, and direct sales within the software industry.
  • 10+ years of consultative direct sales experience with Enterprise accounts, preferably selling SaaS.
  • 5+ years in a leadership role, coaching high-performing teams.
  • 2+ years of experience in large deals, corporate strategy, or business development.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes and decision-making.
  • Demonstrated success in shaping large, transformational enterprise transactions.
Skills & Attributes:
  • Exceptional executive presence, communication, and influencing skills.
  • A strategic thinker with a bias for structure, clarity, and process.
  • Strong analytical and financial skills.
  • A confident facilitator who builds trust.
  • Energized by ambiguity.
  • Ability to work effectively in a matrixed, multi-geo environment.
  • A continuous improvement and growth mindset.
  • Proven ability to build strong networks.

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time AVP, AMS Strategic Customer Engagements (Elevate) at ServiceNow is 1st of November 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Santa Clara, CALIFORNIA ] applicants. .

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