Full-Time Business Development Manager

• Remote position
• Ideal candidate will have sales experience in the library space and will live on either the East or West coasts.

The Business Development Manager develops and implements a plan to sell Ingram Library Services’ shelf-ready library services in the US, positioning Ingram as the premier provider of value-added services in all library market segments. This role engages in sales of cataloging and processing services to achieve and exceed established sales and company goals.

Works with the Director of Library Sales and the Sr. Manager of Technical Services to develop training for sales representatives and takes the lead in major sales presentations for customers seeking to enhance workflow efficiencies, save money, and receive books faster.

Interfaces with other Ingram departments to ensure customer satisfaction, maintain and enhance knowledge regarding all Ingram Content Group programs and services, and to share customer requirements and market trends.

Collaborates with Ingram Publisher Services and Lightning Source to develop new programs that improve metadata for their catalogs and effectively increase library engagement with their titles. Advises leadership on new product and business development opportunities and actively participates in strategic planning process.

Key Responsibilities:

1. Executes and manages the strategic sales direction and relationship with libraries in North America for Ingram Library Services’ shelf-ready offerings.
2. In support of the sales team, partners with libraries on a daily basis, to complete needs analysis and provide recommendations that help them meet their print circulation goals.
3. Develops and drives the value proposition of Ingram Library services to grow sales of print books and valued added services to libraries in all market segments.
4. Develops reporting that measures business performance, growth, profitability and efficiency for cataloging and processing customers.
5. Identifies potential new opportunities that promote long-term growth and proposes deals in response to business opportunities.
6. Engages in planning and implementation with libraries through to contract signature stage; follows agreed protocols for contract negotiation. Interacts with the technical services unit in the development of project execution and implementation planning post contract signature.
7. Manages the marketing strategy for technical services in collaboration with the Director of Sales and the Marketing team.
8. Prepares and conducts presentations for library customers and prospects requiring shelf-ready services.
9. Operates as the subject matter expert on cataloging and processing product information.
10. Conducts needs analyses for on-going training internally and externally to ensure a complete understanding of all technical services product offerings and contractual issues.
11. Participates in the creation and implementation of strategic plans.

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