Full-Time Business Development Manager

Business Development Manager, Risk and Security Operations Workflows

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B. We are moving fast, and with this rapid scale and dynamic growth we are hiring a strategic sales BDM leader to drive growth, scale and consistency.

The Global Business Development Manager will spearhead market success for the Security and Risk Business. This role will focus on driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts to build sales scale and capture market opportunities. As a seasoned sales executive, you will apply your expertise to drive business growth in partnership with various cross-functional teams, including sales, specialist sales, product, marketing, partners, and other key stakeholders.

Key Responsibilities:

• Establish and sustain a global rhythm of business by collaborating with geographically diverse sales leadership teams, ensuring alignment and synergy across regions to drive consistent performance and strategic growth.
• Develop and implement a comprehensive business development strategy with a specific focus on both transformative and mitigation initiatives.
• Identify potential business opportunities and partnerships to support the company’s growth objectives, leveraging cross-functional team insights and industry trends.
• Drive and elevate the global Risk and Security partner strategy, uniting internal stakeholders to enhance and mature partner and alliance engagements.
• Leverage industry trends to collaborate closely with Industry Go-To-Market (GTM) teams, integrating tailored Risk and Security value propositions that meet customer expectations.
• Develop and implement transformative and scalable sales strategies to support the sales organization’s aspirational growth and expansion into targeted markets and industries.
• Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers.
• Coordinate with Business Unit Strategic Operations and Sales Operations to prepare for Monthly and Quarterly Business Reviews on global business health updates.

Requirements for success

• Bachelor's degree in business, marketing, or a related field. MBA or advanced degree preferred.
• Proven experience in a senior-level engagement, with a focus on driving transformational growth across a global market.
• Deep expertise selling security/risk offerings into the Enterprise market, ranging from incident management, vulnerability management, security operations, enterprise risk and keeping abreast of the ever-changing security and cyber-security landscape evolution.
• Demonstrated success in identifying and closing high-value business deals, partnerships, and strategic alliances.
• Strong understanding of market dynamics and trends, with the ability to translate insights into actionable business strategies.
• Track record of building and nurturing strong client relationships, driving customer satisfaction, and maximizing revenue opportunities.
• Strategic thinker with a results-oriented mindset, capable of identifying and capitalizing on transformational opportunities.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing business priorities.
• Strong analytical skills, with the ability to leverage data and market insights to drive informed decision-making.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
• Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level.
• Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals
• Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection
• Experienced in driving sales process and drive effective working relationships with Sales Operations
• Ability to understand the 'bigger picture' and business drivers around IT
• Ability to build long term strategic and senior level relationships
• Ability to adapt and work effectively within a rapidly changing and growing environment
• Demonstrates strong business and financial acumen
• Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement
• Champions and promotes top performers, constantly develops and coaches the team and themselves, and top grades appropriately
• Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem
• Ownership of driving successful pipeline generation activities developed by marketing or the partner community

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