Full-Time Business Development Program Manager - Softlines

Seeking a motivated Business Development Program Manager (BD PM) to join our commercial team, focusing on the Softlines sector. This role requires relationship management, strategic insight, and operational coordination.

• Initiate and nurture relationships with key stakeholders in prospective and new client organizations, primarily based in the USA.
• Act as the primary representative for our global lab network.
• Identify business needs and opportunities within the Softlines supply chain.
• Develop and execute strategies to generate new revenue and accelerate growth within new accounts.
• Coordinate internal resources to support business development efforts and service delivery.
• Drive the execution of commercial programs from initial concept to successful implementation.
• Identify potential customers based on research and previous experience and initiate contact.
• Ability to cold call customers to generate softlines leads.
• Regularly use company CRM to record activities.

• Minimum 3 years of experience in business development, account management, or TIC (Testing, Inspection, and Certification) program management.
• Understanding of the TIC industry and/or of target segment industries (Softlines, Toys & Hardlines) preferred.
• Demonstrated understanding of the complexities, challenges, compliance, and quality assurance requirements inherent in a global supply chain environment.

• Logical/scientific mindset to understand the basics of the services provided.
• Strong problem-solving ability.
• Gifted in creating new business relationships.
• Excellent verbal and written communication skills.
• Self-starter, independent, energetic, and self-sufficient.

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