Full-Time Contract & Proposal Manager

The Contract & Proposals Manager will review, negotiate, and manage a high volume of agreements across North America, Australia, and New Zealand. They will own the end-to-end contract management lifecycle of customer contracts and NDAs in our contract management database, including negotiation, redlining, collaboration with internal stakeholders, and escalating with counsel when needed. They will manage contracts efficiently and autonomously while partnering closely not only with the rest of the global legal team, but also with finance, sales, information security, and other teams to support, align, and coordinate the contracting process, ultimately streamlining the contract intake cycle. They will advise internal clients on contractual risk and policy, serving as a key escalation point for contract-related inquiries. They will also be responsible for overseeing the development and coordination of responses to Requests for Proposals and Information as well as customer questionnaires and other forms (RFXs). They will act as a project manager to prepare response drafts to match prospect and customer requirements while also adhering to internal guidelines.

Additionally, they will maintain, enhance, and optimize contract workflows and clause templates or playbooks, and ensure accurate contract records, data integrity, and reporting within contract management tools. As a subject matter expert for legal operations, they will focus on process optimization, supporting continued automation and improvements to the contract lifecycle. Importantly, they will also foster cross-functional collaboration by operating with high attention to detail and urgency.

Key Responsibilities

• Own the full lifecycle of contracts, from drafting and negotiation (under attorney supervision) to execution
• Draft, review, redline, and manage a variety of commercial agreements
• Collaborate with internal stakeholders to ensure contracts reflect business terms
• Coordinate with external legal counsel as required to minimize business risk and optimize contractual outcomes
• Work directly with the sales team to ensure compliance with internal policies and procedures
• Work with various colleagues and subject matter experts to obtain information needed to respond to RFXs
• Coordinate RFX associated activities such as item assignments, calendar reminders, response strategy meetings, executive signatures as appropriate, and as needed follow ups/follow through
• Ensure final response package is appropriately formatted and submitted to prospect customer on time
• Develop and update RFX content for future use

Experience Minimum 3+ years of experience in contract management (preferably in SaaS). Demonstrated expertise in negotiating and managing Government contracts. Significant experience supporting or partnering with sales teams
Skills

• Comfort managing intake, routing, and approvals for contract and RFX documentation
• Ability to read, comprehend, and parse out plans of action from RFX documentation
• High volume contract management experience in dynamic, scaling environments
• Basic understanding of commercial contract law, best practices, and risk identification
• Proven track record of cross-functional collaboration, managing competing priorities across departments and time zones, and delivering results under pressure
• Strong project management skills with the ability to manage multiple deadlines
• Proficiency in Microsoft Office, Adobe, Jira, Salesforce, Conga, Confluence, and other enterprise level programs
• Experience with Gov Procurement and Bid Management tools like BidPrime, BidNet Direct, GovSpend, other RFx sourcing platforms preferred

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