Full-Time Customer Support & Prompt Manager
Salesape Ai is hiring a remote Full-Time Customer Support & Prompt Manager. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.
Salesape Ai
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Why SalesApe?Join SalesApe, one of the fastest-growing AI companies, recognized as a leader in cutting-edge AI technology and backed by over $20 million from top VCs.
Our Mission and Purpose: We aim to tackle inequality by empowering non-tech SMBs. AI agents unlock productivity gains.
Role Overview:SalesAPE.ai seeks a highly motivated B2B SaaS Customer Support and prompt manager to support clients using AI agents.
Key Responsibilities:
- Build and setup AI agents for new clients.
- Communicate progress and improvements to clients and CSMs.
- Develop best practices for AI prompt creation.
- Manage QA, testing, and launch of AI agents.
- Handle client support requests.
- Create client advocates for referrals and feedback.
Requirements:
- Background in math, computer science, or related fields.
- Proven Customer Support experience.
- Strong growth mindset and self-management skills.
- History of self-learning.
- Proven ability to provide excellent customer experience.
- Skilled in digital communication and online tools.