Full-Time CX Project Manager

Olo is hiring a remote Full-Time CX Project Manager. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.

PLease enable browser notifications to subscribe to the latest job updates.

Olo

Job Title

CX Project Manager

Posted

Career Level

Full-Time

Career Level

Experienced

Locations Accepted

USA

Salary

YEAR $54668 - $74458

Job Details

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. Our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.

Olo's Customer Experience Project Management Team works with customers from kickoff to launch, and manages the relationship throughout the project. We are looking for an experienced project manager focused on providing great hospitality and appreciating the art of collaboration.

What You'll Do

  • Lead the execution of a portfolio of projects with varying levels of complexity to ensure successful outcomes.
  • Champion customer's needs when working with multiple stakeholders on project execution.
  • Monitor the full project lifecycle from start to finish.
  • Develop project plans based on contract scope and schedules.
  • Actively participate in resolving key project issues presented by customers and Implementation team members.
  • Provide recommendations on initiatives to improve deployment velocity in collaboration with Olo leadership and the Project Management Team
  • Effectively partner with cross functional teams to ensure cohesive communication.
  • Assist customers with the identification and execution of their unique goals.
  • Adhere to project scoping and develop a relevant project plan.
  • Conduct frequent reviews to ensure all project deliverables are progressing on time.
  • Some travel may be required to support customers in person.

What We'll Expect From You

  • 2+ years experience managing customer relationships, account management, or relevant project management work.
  • Proven ability to leverage cross-functional peers and subject matter experts (SMEs) to address challenges.
  • Strong verbal and written communication skills.
  • Ability to autonomously manage work and projects.
  • Preferred experience with Asana, Jira, Salesforce, Google Suite, and Zendesk.

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time CX Project Manager at Olo is 17th of January 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ USA ] applicants. .

Related Jobs You May Like

Staff Design Program Manager

Bangalore, India
1 day ago
Communication Skills
Cross-functional Collaboration
Design Thinking
ServiceNow
Full-Time
Experienced

Business Analyst

Kraków, Poland
1 day ago
Analysis
Business Acumen
Communication
Software Mind
Full-Time
Experienced

Junior Project Manager - PMO

Košice, Slovakia
1 day ago
Communication
MS Office
Project Management
Deutsche Telekom IT Solutions Slovakia
Full-Time
Entry Level
YEAR $1200 - $1200

Technical Product Manager - Hospitality

Düsseldorf, Germany
1 day ago
Communication
Integration
Leadership
Shiji Group
Full-Time
Experienced

Development Manager - Midlands

Solihull, United Kingdom
1 day ago
Affordable Housing
Business Development
Contracting
LegalAndGeneral
Full-Time
Manager

O&M Marine Lead/ Senior Marine Lead

London, United Kingdom
1 day ago
Dynamic Positioning
Marine Engineering
Offshore Wind
Vattenfall
Full-Time
Senior Manager

Head of Deployment

London, United Kingdom
1 day ago
Communication
Deployment
Leadership
Facility Performance Consulting Limited
Full-Time
Senior Manager

Project Manager - Owners Platforms

Issy-les-Moulineaux, France
1 day ago
Analytics
Communication
CRM
AccorCorpo
Full-Time
Experienced

Junior Project Manager

Glasgow, United Kingdom
1 day ago
Contract Management
Engineering
Financial Management
ASSYSTEM
Full-Time
Entry Level

Business Strategy Manager

Santa Clara, CALIFORNIA
1 day ago
Business Strategy
Communication
Data Analysis
ServiceNow
Full-Time
Manager
YEAR $135300 - $236800

Commercial Operations Lead

Jericho, NY
1 day ago
Communication
Contract Management
Financial Analysis
J.S. Held LLC
Full-Time
Experienced
YEAR $90000 - $125000

Lead Project Manager

New York, New York
1 day ago
Agile
Communication
Pega CDH
Blend360
Full-Time
Manager