Full-Time Digital Solutions Manager

• Recruit, train, and manage the activities of the Digital Solutions business development team.
• Develop and implement activities to increase adoption and utilization of digital solutions through targeting, customer help, and continuous consultation with customers on functionality and benefit.
• Establish daily goals and monthly targets of outbound calls, manage engagements, meetings, and qualified opportunities for the Digital Solutions business development team.
• Host/facilitate process execution cycles for recurring processes such as project planning, resource management and portfolio research across the customer base.
• Triage responsibilities between the internal corporate and commercial sales teams
• Effectively partner with cross-functional teams in the corporate office to interpret assigned business and needs.
• Develop and manage change management and adoption implementation including training activities for the assigned portfolio.
• Solicit customer and cross-functional feedback to ensure customer satisfaction and project adoption. Serve as a continuous improvement feedback loop to the Product Management teams. Prepare to change course as needed.
• Monitor and report project status for project milestones, documentation, and deliverables to stakeholders, sponsors, and management.
• Dependably manage administrative tasks; reporting, outcomes of help activities, submission of expense reports, etc.

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