Full-Time Director, Client Consulting

The Director, Client Consulting has a proven track record of identifying, cultivating, and maintaining deep client partnerships. They develop individual relationships at all levels, including C-suite.

A highly motivated, organized, and thorough leader that can internalize who Human8 is and what they offer.

This role pursues and cultivates consultative relationships with Fortune 500 client organizations, resulting in structural and project-based engagements.

Responsibilities:

1. Revenue Generation & Business Development:
   • Expand client portfolio by leveraging existing networks and identifying new relationships.
   • Develop and grow strong, long-term client partnerships for strong revenue generation.
   • Influence stakeholders internally and externally.
   • Proactively identify new client growth opportunities and cross-selling/upselling opportunities.
   • Prospect and network with new clients using various strategies (outbound calls, social outreach, email campaigns, lapsed client campaigns).
   • Stay updated on client business, industry, and competitive landscape, identifying value-added consulting opportunities.
   • Foster client loyalty through exceptional engagement execution and client service.
2. Client Services & Organizational Leadership:
   • Act as Marketing Insights Consultant, providing strategic thinking and added value.
   • Deliver strategic presentations and other client communications.
   • Plan, design, and facilitate multi-disciplinary client workshops.
   • Foster collaboration with other teams.
   • Lead in account development and securing team revenue forecast.
   • Develop training and development programs for junior-level talent.
3. Sales Support & Operations:
   • Manage sales funnel and maintain data in HubSpot.
   • Measure performance against targets and optimize sales processes.
4. Client Nurturing & Revenue Generation:
   • Establish rapport and build trust with executive audiences.
   • Maintain continuous communication with clients to deepen relationships.
   • Drive opportunities through the sales funnel, focusing on closing and revenue accountability.
   • Leverage existing relationships to penetrate new accounts.

Qualifications:

• Proven track record of several million-dollar revenue generation with C-suite clients.
• Ability to gain quick credibility and engage in strategic discussions.
• Creating persuasive proposals and presentations to influence business audiences.
• Experience facilitating meetings and workshops with clients at multiple levels.
• Knowledge of FMCG/Financial/Hospitality industries (preferred).

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