Full-Time Director - Customer Engagement

• Driving revenue growth in our Services
• Upsell and cross-sell to drive increased revenue in our existing accounts.
• Responsible for achieving all revenue attainment to quota and commitment-based accountabilities.
• Understand and effectively communicate the company's value proposition & differentiated services and solutions.
• Be responsible for sales accountability and sales relationships with customers.
• Develop sales strategy & plans to achieve their targets.
• Generate and maintain accurate account and opportunity plans.
• Ability to identify and solve client issues strategically.
• With customers, be able to navigate their complex organizations, hone-in on key decision makers and be able to interact with both senior & mid-management levels.
• Should be able to work with matrixed & different time-zone organizations (pre-sales, marketing, and delivery), to come up with sales proposals, sales campaigns, sales tools/assets.
• Nurture client relationships and build long-term trust & value.
• Track delivery on projects, highlight and mitigate risks in overall delivery and engagements.

• Minimum 12+ years selling/closing deals in top consulting/IT services firms
• Must have experience in growing existing services business which includes Consulting, Implementation, Integration, Analytics, GenAI, Application Development and Managed Services
• Must understand the business problems the above-mentioned software solves for CPO, CLO, CIO and CFO and the associated business processes end to end.
• Must be able to articulate how integration and data can help to optimize business processes impacted by the above-mentioned software and the key KPIs/outcomes for the persona mentioned above.
• Minimum bachelor’s degree
• Should have a strong background of meeting/exceeding sales quotas.
• Experience working within a large, matrixed company environment.
• Experience with C-Level client relationship building and relationship management.
• Proven ability to operate within a team-oriented environment.
• Demonstrated leadership, teamwork, and collaboration in a professional setting.
• High energy level, decisiveness, and ability to work well in demanding client environments.
• Excellent communication (written and oral) and interpersonal skills.
• Strong leadership, problem solving, and decision-making abilities.

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