Full-Time Director Key Accounts

About the Role: The Sales Director of Key Accounts is responsible for primarily growing and maintaining SONIFI’s high-profile key accounts, as assigned by management. The role is responsible for expanding our footprint, leading the growth strategy and executive of acquiring high value accounts, expanding, and upselling existing business, and ensuring a high rate of retention through high quality relationship management and customer satisfaction.

Responsibilities:

• Drive and manage sales pipeline, with prompt and accurate documentation in Salesforce.
• Forecast sales funnel from prospect through the entire sales cycle pipeline.
• Identify and grow opportunities within assigned account base to achieve and exceed quota.
• Ensure the appropriate solution is designed and proposed to meet the best mutual interest for the customer and SONIFI.
• Develop a trusted advisor relationship with customers by assessing and validating customer needs on an ongoing basis.
• Build and maintain strong, long-lasting customer relationships.
• Proactively conduct customer calls, sales pitches, presentations, with customers.
• Closely partner with Customer Success to drive QBRs and ongoing successful engagements to drive retention and cross-sell / up-sell.
• Be an expert on all SONIFI products and solutions.
• Collaborate closely with team members on sales targets, presentations, scheduling meetings, conducting sales pitches, and opening new business for SONIFI.
• Attend relevant trade shows and events to gather new leads and represent SONIFI positively and professionally.
• Stay informed about the latest industry trends, technological advancements, and competitor activities.

Qualifications:

• Four-year degree in Business or a related field or the equivalent combination of education and/or work experience.
• A minimum of seven (7) years’ experience in enterprise sales, preferably systems / software focus.
• Direct experience managing large relationships and several accounts.
• Ideally at least five (5) years’ experience selling hardware, content, and/or software to the Hospitality Industry.
• Successful history of driving account expansion and upsells within existing key accounts and achieving growth quotas.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Practical use of Microsoft Word, Excel, Power Point, and Salesforce is required in performing tasks.
• Ability and willingness to travel up to 40% of the time, or as business needs dictates.

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