Full-Time Director of Account Management

• Team Leadership & Development: Foster a culture of continuous improvement, recruit, develop, and retain top talent, conduct regular performance assessments.
• Strategic & Operational Management: Collaborate on budget development, optimize resource allocation, standardize service level expectations.
• Client Success & Growth: Ensure timely delivery of high-quality outcomes, develop scalable customer success programs, cultivate strategic relationships with key clients and partners.
• Go-to-Market Strategy: Design and execute GTM strategies, collaborate with senior leadership on territory expansion plans, lead regular business reviews.

• 7+ years of go-to-market (GTM) leadership experience within a high-growth tech company.
• College degree or equivalent experience.
• Proven ability to improve customer acquisition cost, team productivity, customer activation, net revenue retention, and product expansion.
• Strategic thinker with a high capacity for solving complex business challenges.

• Strong understanding of sales engagement tools.
• Charismatic, hands-on leader with exceptional communication and collaboration skills.
• Domain expertise in SaaS sales within e-commerce or other transactional industries.
• Strong knowledge of the youth sport landscape and industry trends.
• Strong communication skills with ability to engage senior stakeholders.

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