Full-Time Director of Training & Enablement

Brightfield is an AI company empowering the Global 2000 with data-driven insights for reduced costs, risk mitigation, and competitive advantage. Our AI-powered SaaS platform, TDX, uses aggregated workforce spend data from 139 countries.

We seek a Director of Training & Enablement to build and deliver impactful training programs for customers and internal teams. This role focuses on building training infrastructure, designing scalable learning initiatives, and maximizing TDX platform usage.

• Develop and execute a global training strategy for customers and internal teams.
• Design and deliver training programs supporting onboarding, adoption, retention, and expansion.
• Create and manage training content (virtual, in-person, asynchronous).
• Ensure training aligns with the customer journey.
• Leverage LMS and enablement tools to track and optimize training.
• Facilitate training sessions (live and on-demand) for customers and teams.
• Develop role-specific training for Customer Success, Sales, and support.
• Build and maintain a comprehensive learning library.
• Gain deep TDX expertise and collaborate with product development.
• Implement certification programs.
• Continuously analyze training impact and improve programs.
• Stay current with industry trends and best practices.

• Experienced in building and delivering global training programs.
• Experienced in SaaS and technology training.
• Skilled in designing content across multiple formats (virtual, in-person, asynchronous).
• Deep understanding of the customer lifecycle and Customer Success.
• Strong communication skills to translate complex information into engaging training.
• Detail-oriented, highly organized, and skilled in design.
• Proficient in LMS and program management tools.
• Collaborative and a problem solver in a high-growth environment.

• 8+ years of training or enablement experience, including customer training.
• Proven ability to develop and scale training programs.
• Experience implementing and managing LMS platforms.
• Strong cross-functional collaboration skills (Customer Success, Data & Analytics, Sales, Product, Marketing).
• Experience in fast-paced, high-growth SaaS environments (preferred).

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