Full-Time Partner Launch Manager

Join our Xplor Pay vertical and contribute to developing a complete range of payment solutions (point-of-sale, ecommerce, mobile, in-app, recurring billing, e-invoicing, and auto-reconciliation). You'll make a real impact by enriching customer experiences.

Reporting to the Senior Manager of Partner Launch, you'll onboard partners and project manage the onboarding process. Responsibilities include:

1. Understanding integration options, features, and benefits.
2. Analyzing partner organizations (roles, stakeholders, decision-makers).
3. Studying partner business models and developing go-to-market strategies.
4. Building relationships through regular communication (weekly calls, email, Slack).
5. Training partners on Xplor resources (Partner Home, Merchant Home, Virtual Terminal, Campus).
6. Communicating product features and benefits.
7. Introducing partners to relevant Xplor teams and resources.
8. Completing the partner onboarding process (documented steps and tracking completion dates).
9. Successfully completing the partner's integration certification and leading through the beta phase.
10. Providing documentation and training for a successful handoff to the Partner Development Manager.
11. Identifying marketing opportunities for the Partner Development Manager.

Average base salary: $65,000 - $75,000. May be eligible for a monthly bonus.

Location: Fully remote in the US, with a suitable time zone for collaboration with the team.

What we're looking for: Curious, empathetic individuals motivated by meaningful work, who resonate with our core values (make life simple, build for people, move with purpose, create lasting communities), have a positive outlook, are comfortable with ambiguity, and thrive in evolving environments. We seek big-picture thinkers and doers who can be both tactical and strategic.

Required qualifications:

• Payments experience
• Bachelor's degree in business, marketing, or related field
• 2-5 years of experience in sales, marketing, customer service, or related field
• At least 2 years of experience managing ISV partners (preferred)
• Strong communication skills and IT fluency
• Salesforce experience (preferred)
• Proficient with Microsoft programs

Xplor Values and Perks:

• 12 weeks of gender-neutral paid parental leave
• 3 extra days off for community volunteering
• Diversity & Inclusion initiatives
• Flexible work arrangements
• Free mental health support

What is the last date for applying to the job?

Which countries are accepted for this remote job?