Full-Time Director Partner Business Development - Partner Transformat

• Director Level Leadership: leading a team of senior business development managers to drive growth across key technologies, leading reference architecture design discussions, partner go-to-market via our routes-to-market strategies, and developing shared demand generation activities based upon those partner solutions and offers.
• Partner Engagement & Penetration: This team will engage directly with key ServiceNow partners across the Americas to ensure their business strategies and solution architectures incorporate ServiceNow’s CRM & AI technologies. Identify key CRM & AI transformation opportunities within partner practices and translate them into actionable go-to-market plays.
• Business Development & Pipeline Creation: Develop and activate business development plans with partners to build joint CRM & AI pipeline focused on delivering measurable business outcomes. Collaborate with ServiceNow core sellers and specialist sellers and field sales to drive early wins and fast execution through aligned account planning and opportunity pursuit.
• Practice Activation: Guide partners through business case creation and operational planning for technology adoption. Enable partners to position ServiceNow as a driver of customer transformation and revenue growth.
• Joint Go-to-Market & Execution: Partner with marketing, sales, and operations teams to deliver joint campaigns, customer events, and enablement activities that drive ServiceNow awareness and opportunity generation. Influence partners’ reference architectures to ensure CRM and AI are integrated as a foundational element in their solution portfolios.
• Customer Design Wins: Collaborate with partners and ServiceNow sales and specialist teams to secure early customer design wins that demonstrate the value of ServiceNow transformation. Capture customer success stories and use them to scale best practices across the ecosystem.
• Insight & Feedback Loop: Bring partner and market insights back into ServiceNow to inform technology strategy, enablement, and partner acceleration programs.

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