Full-Time Director, Partner Strategy & Enablement

As Director, Partner Strategy & Enablement, you will lead the strategy and execution to enable and scale a high-performing partner ecosystem.

Responsibilities:

• Stand up the SI scale motion: identify & prioritize focus partners.
• Build a partner enablement path for agentic implementations.
• Drive partner performance management.
• Orchestrate internal partners to create unified playbooks and packaged offerings.
• Institute partner readiness gates, QA checkpoints, and Responsible-AI guardrails.
• Hire, coach, and lead a global team with clear KPIs and OKRs.

To be successful in this role, you must have:

• 10+ years leading partner ecosystem strategy and programs in enterprise software.
• Demonstrated ability to operationalize partner capabilities for emerging/innovative offers.
• Strong commercial acumen and program execution across global stakeholders.
• Experience driving AI-first/agentic implementation initiatives.
• Proven cross-functional leadership with Product, Engineering, Sales, Services, Risk/Legal/Security.
• Experience in instituting governance and running CoE review mechanisms.

Prior ServiceNow partner ecosystem experience is preferred.

Must be able to travel up to 50% annually.

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