Full-Time Director, Partner Success & Education

Are you passionate about empowering partner ecosystems, driving innovation, and leveraging AI to transform how businesses grow?

Acumatica is looking for a dynamic and visionary Director of Partner Success & Education to redefine the way we enable, train, and support our partners across the globe.

As the Director of Partner Success & Education, you will spearhead innovative, AI-enhanced strategies to train, educate, and certify our partners, enabling them to excel across the entire business value chain—from marketing to customer success.

This is a people-manager role reporting to the VP, Global Education, and is a critical part of Acumatica’s Global Sales & Partner Strategy organization.

Key Responsibilities:

• Develop and execute AI-powered enablement programs that scale globally, revolutionizing partner training and support.
• Equip partners to excel in key areas: customer segmentation, marketing, presales, sales efficiency, post-sale implementation, and long-term customer success.
• Design cutting-edge, scalable education programs, leveraging advanced modalities to create impactful learning experiences.
• Define KPIs that track how partner enablement directly impacts the key strategic metrics of the company.
• Build deep, trusted relationships with partners, aligning their success with Acumatica’s growth targets.
• Craft comprehensive enablement strategies tailored to specific product verticals and market demands.
• Empower partner executives, sales teams, and support staff to drive exponential business growth.
• Help drive strategic business transformation that enables partners to move their business model from consulting services to SaaS-based, recurring software sales.
• Integrate artificial intelligence into enablement initiatives to enhance efficiency, personalization, and scalability.
• Create new ways to enable our partners, including scalable enablement assets, with different enablement modalities that personalize training and are tailored to specific personas.
• Stay at the forefront of industry trends, continuously refining partner enablement programs to remain ahead of the curve.
• Drive a culture of innovation, ensuring the partner education function evolves with the needs of the market.
• Collaborate across the Education team, leverage innovative training initiatives, help our team members grow into new skills and with exciting projects, and leverage existing assets.
• Collaborate with cross-functional teams to design and deliver impactful training materials, playbooks, and certifications.
• Monitor the success of enablement programs through data analysis, leveraging insights to refine strategies.
• Regularly present progress and achievements to senior leadership and stakeholders.
• Create a data-driven approach to measure how we set up our partners for success.

Experience: 15+ years in sales enablement, channel management, education and training leadership roles, with a proven ability to scale programs globally.

Leadership: A visionary mindset and a history of leading high-performing teams and fostering growth.

Innovation: Expertise in AI and technology-driven enablement solutions.

Communication: Exceptional interpersonal and presentation skills to engage partners and influence internal teams.

Strategy: A strong grasp of SaaS, ERP, and partner ecosystems, with a data-driven approach to decision-making.

Education: Bachelor’s degree in business, marketing, or a related field (MBA preferred).

Who You Are: A collaborative leader who thrives on building relationships and achieving shared success. An expert in developing global enablement programs that empower partners to achieve extraordinary results.

Additional Details

• Salary range: $175,000-$200,000 annually

Salary may vary based on location. Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled.

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