Full-Time Enterprise Clients Manager

Enterprise Clients is part of our direct sales channel and is truly global, comprised of a collaborative group of salespeople who work together to retain and grow Insights' biggest customers.

An Enterprise Client is typically a global company working with Insights in multiple geographies; they often have complex requirements, over 5,000 employees, require dedicated management in several countries/languages and are of long-term strategic importance to us.

The team is made up of Enterprise Client Directors, responsible for driving the global growth strategy in a defined portfolio of customers, and Enterprise Client Managers who contribute to, and deliver the global strategy in their region or market.

This role covers the whole of the UK & Ireland where the majority of clients' interactions are virtual, so there will be limited travel.

Responsible for profitably executing the Enterprise Clients account strategy as defined by the Enterprise Clients Director for a specified portfolio of clients.

Your portfolio may consist of a specific client list, or you may be required to manage all customer relationships in a specific country or cross-border as required.

You'll work to establish strong, senior-level relationships with key client buyers, practitioners, and decision-makers to win large, global projects.

Manage and grow a focused portfolio of assigned and named Enterprise Client accounts.

Meet or exceed revenue and related targets (profitability, contribution, Customer Happiness) through globally collaborative account planning, management, and execution.

Build and develop senior-level relationships with key client buyers, Practitioners, and decision-makers in support of winning large, global projects.

Expertise in selling complex/strategic solutions and managing complex client accounts.

An understanding of who the key stakeholders are within L&D so you are making the right connections to network with

Driven for results and success, regularly achieving/exceeding goals and objectives.

Using CRM and other technology applications to drive personal effectiveness and productivity.

Building relationships and influencing stakeholders (including C-suite levels).

Demonstrating business acumen and professionalism (internal & external).

Highly credible and engaging in front of senior stakeholders internally and externally.

Strategic thinker with strong analytical and problem-solving capability.

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