Full-Time Global On-Premises (Elevate) Senior Manager
ServiceNow is hiring a remote Full-Time Global On-Premises (Elevate) Senior Manager. The career level for this job opening is Senior Manager and is accepting Worldwide based applicants remotely. Read complete job description before applying.
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The Strategic Customers - Global On-Premises (Elevate) Senior Manager will lead the strategy and management for critical On-Premises deals in partnership with other Sales, GTM, and Finance functions, driving revenue achievement at a global scale. The ideal candidate will own the reporting and forecasting process, drive GTM strategy for On-Prem deals, and scale operational improvements to maximize business impact.
Priorities & Responsibilities
- Own On-Premises Revenue Management: Serve as the global point of contact over management of On-Premises revenue goals, partnering closely with sales leadership to manage against quarterly and annual targets.
- Establish and Operationalize Sales Processes: Design and implement scalable, repeatable processes for pipeline tracking, forecasting, health assessments, and revenue linearity across all GEOs. Continuously refine and scale operating mechanisms to support predictable On-Prem revenue attainment.
- Lead Ongoing Forecasting and Pipeline Management: Manage the ongoing end-to-end operating processes for On-Premises deals, ensuring accuracy, predictability, and consistency. Partner with sales operations and regional teams to monitor pipeline coverage, conversion rates, and deal velocity.
- Drive Strategic Deal Support and Execution: Engage directly with sales teams and cross-functional partners to support execution of high-value, complex On-Prem deals. Provide deal-level forecasting insight, commercial strategy input, and operational coordination to accelerate closing. Act as a strategic advisor to sales leaders, enabling repeatable success in enterprise-scale On-Prem engagements.
- Partner Cross-Functionally to Enable Success: Collaborate with Finance, Product, Operations, and Digital Technology teams to align on data, systems, and commercial innovation that support revenue growth. Serve as a central voice for On-Prem strategy within the broader go-to-market organization.
Qualifications
- 7+ years in GTM Strategy/Planning or Sales Operations, ideally in SaaS or enterprise tech
- Proven success in developing quota systems, pipeline modeling, and forecasting frameworks at global scale
Skills and Attributes
- Deep analytical skills and a data-driven mindset
- Exceptional communication and presentation skills
- Strong problem-solving skills, with a results-driven and innovative mindset.