Full-Time Global On-Premises Senior Manager

Global On-Premises (Elevate) Senior Manager

ServiceNow makes work, work better for people. Our cloud-based enterprise platform and products streamline and simplify how work gets done. Reporting to the VP, Strategic Customers - Global Revenue Programs (Elevate). This role leads the strategy and management for critical On-Premises deals, partnering with Sales, GTM, and Finance.

Responsibilities:

• Own On-Premises Revenue Management: Partner with sales leadership to manage revenue goals.
• Establish and Operationalize Sales Processes: Design scalable processes for pipeline tracking, forecasting, and revenue linearity.
• Lead Ongoing Forecasting and Pipeline Management: Ensure accuracy and consistency in On-Premises deal management.
• Identify, Develop, and Scale Strategic Revenue Plays: Surface new commercial strategies and pilot, operationalize, and scale high-impact revenue motions.
• Drive Strategic Deal Support and Execution: Engage with sales teams and partners to support complex On-Prem deals.
• Partner Cross-Functionally to Enable Success: Collaborate with Finance, Product, Operations, and other teams.

Qualifications:

• 7+ years in GTM Strategy/Planning or Sales Operations, ideally in SaaS or enterprise tech
• Proven success in developing quota systems, pipeline modeling, and forecasting frameworks
• Proven ability to design and implement new operating models supporting quota achievement
• Strong experience partnering with sales, finance, and product teams
• Expertise with BI/reporting tools (Dynamics 365, Power BI) and advanced Excel modeling skills
• Familiarity with strategic deal mechanics
• Experience operating in or supporting regulated markets (e.g., public sector, financial services, healthcare)
• Strong understanding of customer infrastructure preferences, particularly in making decisions between cloud-based and on-premises data center models

Skills and Attributes:

• Deep analytical skills and a data-driven mindset
• Exceptional communication and presentation skills
• Strong problem-solving skills, with a results-driven and innovative mindset
• Ability to lead and collaborate across diverse teams
• Intrinsically curious about emerging technologies
• Team player with unquestionable integrity, credibility, and character
• Strong leadership, problem-solving, and decision-making abilities
• Continuous improvement and growth mindset

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