Full-Time Global Rebate Operations Analyst

Leads the planning and the execution for Rebate Settlement/Payout for WD's global customer base (OEM + Distributor+ Retail).

Serve as global process owner to drive improvements and alignment across all aspects of rebates and claims settlements, as we harmonize rebate programs across all subsidiaries.

Actively engage counterparts in Sales, Sales Operations, Marketing, Pricing, AR Collections, Finance budget management and across all segments of the supply chain to resolve and avoid customer concerns regarding rebate settlement.

Identify opportunities for efficiency, aligns stakeholder interests and drives solutions to streamline current practices.

Provide functional guidance, training and support to off-shore Rebate Analysts to ensure Rebate payments are made accurately and timely on verified and validated criteria.

Troubleshoot issues related to rebate disputes & deductions to determine cause, provide solutions, and manage operational escalations related to Rebate Settlement.

Engage directly with the global customer base to ensure healthy relationship dynamics as well as drive process improvements through the POS to Rebate Settlement interaction. Includes conflict resolution as it relates to disputed rebate payments, problem solving and customer negotiations.

Ensure Rebate Settlement meets all internal controls requirements and external customer satisfaction.

Assist with key periodic (month end close, quarter close, year-end etc.) business targets.

Support enterprise-wide ERP, Rebate and Inventory tools implementations.

Project management skills Ability to manage and drive projects to completion, managing stakeholder expectations and timelines

Ideally Knowledge of Distribution Channel Management and Accounts Receivable

Bias for action, ability to manage global stakeholders

Leadership and strong business partnering across supply chain, pricing & sales-related organizations

Systems aptitude, with knowledge of Model N, Oracle & SAP desired.

Fundamental awareness of accounting principles

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