Full-Time Inside Sales Account Manager

• Respond to client inquiries in a timely manner
• Build instant rapport with clients over the phone
• Use exceptional verbal and written communication skills to discuss SGS capabilities and unique features, benefits and services to customers
• Answer client questions and provide supporting documentation via email
• Lead generation through bid site monitoring
• Conduct discovery sessions with both qualified and unqualified leads
• Develop leads and convert into sales
• Bid follow up to determine outcome
• Close sales and achieve revenue target
• Contact prospective and existing customers to discuss needs
• Practice active listening to understand and identify client needs and determine potential opportunities
• Maintain lead and client inquiry database in CRM
• Assess client needs against capabilities of SGS
• Provide proposal and opportunity intelligence to the Business Development Manager and Operations Manager
• Represents SGS professionally and ethically in the marketplace
• Continually develops personal selling skills, acquires industry knowledge, broadens expertise in environmental service offerings and applies them
• Develops a network of industry contacts
• Comply with SGS Code of Integrity and Professional Conduct at all times

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